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Language

The best names don't feel chosen. They feel found.

12 min read

TL;DR

  • Churches, states and companies are all made from words. Take the words away and no residue is left.
  • Harari: perhaps AI is not a machine that learns language, but language letting go of us.
  • Before a name, the thing has to be rebuilt from scratch in the mind of everyone you tell.
  • A found name reads as a discovery. A chosen one reads as a decision somebody made in a meeting.

There is a moment, early on, when you stop saying "the thing I'm working on."

It is a small moment and almost nobody notices it happening. One week you are describing an idea in a paragraph, apologetically, to a friend who is being polite about it. The next week you say a word, and the word does the work the paragraph was doing.

Something changes at that point, and it is not the idea. The idea is exactly what it was. What changed is that it now has a handle.

Language doing its own thing

I have been chewing on something Yuval Noah Harari said in The next 50 years: humanity, AI, power, a talk on his own channel, and it has quietly rearranged how I think about this.

His argument starts conventionally enough. Humans went from being an unremarkable animal to running the planet in a very short evolutionary window, and the best explanation we have is language. Then he takes it somewhere less comfortable.

All them enormous structures we've built on earth, churches, states, trade networks, financial systems, they are all ultimately made from words. The words in the law books, in the religious scriptures, in the bank ledgers.

Not described by words. Made from them. A country, a church, a limited company: take the words away and there is no residue left over. Nothing physical remains that was the thing.

And then the part that actually stops you.

Perhaps AI is not a machine that learns language. Perhaps it is language itself liberating itself from its dependence on these animals, on these apes.

He goes further and says it may not need any material substrate at all. Not flesh, not silicon. Just language developing and spreading and doing things in the universe, with us as the stage it happened to start on.

I do not know whether that is true. I am not sure it is the kind of claim that gets settled. But the shape of it is right, and it names something I have felt for years without having words for, which is its own small irony.

What a name actually does

Here is the version of this I am certain about, because it is small enough to check.

A name is a placeholder. It is a location in language where a thing can sit.

Before the name, the thing exists in your head and nowhere else. You can gesture at it. You can describe it, at length, badly. But every single time it comes up, it has to be rebuilt from scratch in the mind of whoever you are talking to.

After the name, it has an address. And the moment it has an address, something genuinely new becomes possible: other people can refer to it when you are not in the room.

That is the mechanism. That is the whole thing.

An unnamed idea cannot be discussed in your absence. It has no handle for anyone else to pick it up by. A named one can travel, be argued about, be recommended, be misunderstood, be looked up. It starts having a life that does not run through you.

Which is a very small version of exactly what Harari is describing. The thing gets a foothold in language, and then language carries it around without needing you.

Entrepreneurship is calling something into being

This is why I think naming sits closer to the centre of building something than people treat it.

Starting a business is not mostly a financial act or a technical one. It is the act of bringing something into existence that was not there before. And that does not happen in a moment. There is no instant when it flips from not existing to existing. It accretes, over months, out of a hundred small declarations that it is real.

You say the name out loud to someone who did not ask. You put it on a domain. It goes on a bank account, a contract, an invoice, an email signature. Someone who is not you writes it down.

Every one of those is the same move repeated: putting the thing into the world's language, one more time, until the world starts handling it as something that is there.

Harari says the structures we have built are made of words. A company is not an exception to that. It is one of the clearest examples. The registration is words. The contracts are words. The ledger is words. Strip all of them away and you do not find a business underneath.

So you are not naming a thing that exists. You are naming a thing into existing. The name is the first of the words it is made of, and it is the one all the others hang off.

Which is why it is so much harder than it looks

Ask an AI for twenty business names. Thirty seconds.

Now ask how many are any good.

That is the paradox. Generating names is close to free, and finding one that carries meaning, sounds right, survives other languages, clears trademark, works as a domain, ages well, and somehow feels inevitable once it exists, is brutally rare.

It is the same shape as great copy. The best advertising lines are eight words long. They do not look like effort. But underneath those eight words is an iceberg, and the part you can see is a fraction of what is there.

Or put it the other way up. A diamond is what is left at the end of a mountain. Tons of rock moved, crushed, sorted, and at the end you hold one small bright thing in your palm that weighs nothing and is the easiest thing in the room to carry.

Names work like that. The fewer characters the better, and the fewer characters, the more had to be moved to get there.

The people who take it seriously, and the people who did not

There is a company in Sausalito called Lexicon Branding that does nothing but name things. Since 1982 they have produced a long run of names you know: BlackBerry, Dasani, Febreze, Swiffer, Pentium, OnStar.

Swiffer came from a shortlist of over 1,500 candidates, with teams of linguists brought in to assess phonetics and how it would travel across cultures. Fifteen hundred candidates. For a cleaning product.

And it worked so completely that the name became a verb. People say they will Swiffer it. The word stopped being a label and became an action, which is about as far as a name can go.

Now the other direction. In 2001 Royal Mail, an institution with centuries of history behind it, renamed its parent company Consignia. It meant nothing, sounded like nothing, and mainly communicated that somebody had been paid a lot of money to invent it. They abandoned it within a year.

In 2021 Aberdeen Standard Investments became abrdn, removing the vowels to signal that they were modern. The Financial Times ran the line "Lv Abrdn aln." They spent years insisting the name was not the problem. In 2024 they put the vowels back.

RadioShack became The Shack in 2009. Nobody ever called it The Shack.

The pattern is consistent. Bad names come from too little genuine attention, or from cleverness without honesty.

The good ones earn their simplicity. Nike, the Greek goddess of victory, suggested by Jeff Johnson who woke with it in the night, hours before a shipping deadline. Apple, chosen to feel warm and human in a field full of acronyms. Amazon, the largest river in the world and first in every alphabetical list. Stripe, which is the motion of a payment going through. Slack, which sounds like the relief it is selling.

And Anthropic, from the Greek anthropos, human being. A company building the thing Harari thinks might carry language away from us, named after the people it is supposed to serve.

The part nobody warns you about

Because all of that work is invisible, naming is one of the easiest places in the world to hide.

You can spend three weeks on a name, feel like you are working enormously hard, and go precisely nowhere. The mining and the wandering look identical from the outside. They feel identical from the inside too.

I do not have a clean test for telling them apart. What I know is that the thing you are naming does not wait for you, and that you can build it under a placeholder. Plenty of good companies did.

So take the name seriously. Just do not let it become the work.

My own name is a mess

I should say that none of this is theoretical for me.

My first name is Ariel. I was born with it, I used it for thirty-five years, and I never really liked it.

At university I started telling people my second name was Shai, which I believed because my mom had always said so. In second year I made a proper go of it. Introduced myself as Shai, asked people to use it, kept it up for about two years. It never quite landed. There was something slightly off, hi, I'm Shai, that I could not put my finger on. It sounded like shy, and I am not.

It ended in a restaurant. My parents were giving me a hard time about it. Just enjoy your first name, it's great. I disagreed. We reached a standoff, so I said fine, I'll ask the waitress which name is better and I'll go with whatever she says. We shook on it. She chose Ariel. I started my working career at twenty-three as Ariel Goldberg, exactly where I began.

I was not at peace with it. I had simply run out of options.

Ten years later my wife and I were at Baragwanath hospital in Soweto, meeting doctors in the emergency ward. At the time it was one of the largest hospitals in the southern hemisphere.

One of them introduced himself with a name I had never heard on a person before. Che, said the way you say Che Guevara.

It landed on me immediately, and it landed as three things at once. Simple, unique and cool. That is a combination you cannot engineer and almost nobody has. Standing there, I was quietly and ridiculously envious of a man I had known for ninety seconds.

Shortly afterwards I looked properly at my ID document for the first time in years.

My middle name was not spelled Shai. It was Shei.

And Shei makes that sound. Not shy. Shei, like the shei in sheik, with the same hard edge the doctor's name had. The thing I had just been envious of had been sitting in my own documents the entire time, spelled correctly. I had spent years mispronouncing it and telling people it was something else.

I decided to lean into it completely.

I needed a clean start to use it. In 2016 my wife and I travelled for eleven months, and I told her this was the chance. Hundreds of people who had never met me. She agreed, reluctantly, to introduce me as Shei.

Awkward at first, then natural. About ten months in, a group of friends in a car at San Francisco airport called out "Shei!" as I walked towards them. I did not turn. One of them said "Ariel" and I turned instantly.

They noticed straight away. Ten months in, and my body still knew which word meant me.

I kept going anyway. Eight months after we got home I changed jobs, walked into the office as Shei, and nobody there knew there had ever been another option. Within a few months it had closed over completely. Now if someone says Shei across a crowded room I turn before I have consciously processed anything.

What I did not understand at the time is that I had not been choosing a label. I had been moving my own placeholder. For thirty-five years there was a location in language where I was kept, and it was slightly the wrong shape. Every day I felt the gap between the word and the thing.

A friend put it better than I ever have. It is like wearing a sweater you love, versus one that is always slightly uncomfortable. Ariel was the uncomfortable sweater. Shei is the one I love putting on every day.

Found, not chosen

So here is where all of this lands for me.

Names are small. A word, a sound, a handle. They are also the mechanism by which things come to exist for anyone other than you, which makes them one of the hardest creative problems there is, and one of the most underinvested, because they look like a line item rather than a foundation.

If you are building something, and I mean a company, a product, or a version of yourself you want the world to meet, do not rush this part. Test it on strangers. Say it out loud in a crowded room. Sit with it far longer than is comfortable.

And wait for the one that does not feel chosen.

The best names never do. They feel found, and I think the reason is that finding is closer to what is actually happening. The thing was already a particular shape. You were looking for the place in language where it fits.

Once you have it, the thing can be referred to.

And once it can be referred to, it is here.

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